Complaint Cell

Hierarchy

This branch works under the supervision of Incharge Complaint Cell , Narowal on behalf of Additional Deputy Commissioner Revenue, Narowal.

Job Description

  • Deals with complaint cell questions and Ombudsman Complaint Cases related to revenue matters

Procedure of Each Task / Assignment:

  • Starred Compliant Cell Questions inquired by Additional Deputy Commissioner (R) sent to relevant departments and parties.
  • Provincial Ombudsman cases received from allied departments regarding revenue matters are also sent to Assistant Commissioners of concerned Tehsils of District Narowal and the final replies are forwarded to them as and when received

Timeline / Red Line for each Task

  • Resolve all Complaint Cell and Ombudsman Complaint Cases on Top Priority basis

Relevant Forms / Performa

  • N/A

Relevant Laws & Rules for Each Task

  • All cases have been dealt in the light of Land Revenue Act, 1867, and Registration Act, 1901